Refund policy

Exchange requests are accepted within 7 days from the date of delivery.

All return, refund, and exchange requests are processed within 4–6 working days after the returned item has been received and inspected.

Shipping and handling charges are non-refundable and will not be included in the refund amount.

This policy is applicable to local orders within Pakistan only.

Sale or discounted items are not eligible for exchange or refund, except when the product received is damaged, defective, or different from the item ordered.

To be eligible for a return or exchange, the product must be unused, in its original condition, and returned with all original packaging, tags, and accessories (if applicable).

We reserve the right to decline any return, refund, or exchange request that does not meet the above conditions.