Terms of service

Effective Date: 01 January 2026

Welcome to Zarisha Jewellery. By accessing our website or placing an order, you agree to the following Terms & Conditions.

1. Eligibility

You must be at least 18 years old or use this website under the supervision of a parent or legal guardian.
You agree to provide accurate and complete personal, billing, and shipping information.

2. Products

We strive to display our jewellery as accurately as possible. However, slight variations in colour, finish, or appearance may occur due to lighting and screen settings.
Product descriptions, prices, and availability may change without prior notice.

3. Orders

All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Incorrect pricing or listing errors
- Incomplete or inaccurate customer information
- Suspected fraudulent activity

4. Pricing & Payments

All prices are displayed in PKR and include applicable taxes unless stated otherwise.
We accept approved payment methods available at checkout, including Cash on Delivery (where applicable).
We reserve the right to correct pricing errors at any time.

5. Shipping & Delivery

Delivery times are estimated and may vary depending on your location and courier services.
Once an order has been handed over to the courier, delivery is subject to the courier's operations.
Customers are responsible for providing a complete and accurate delivery address.

6. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.
Sale or discounted items are not eligible for return or exchange unless received damaged, defective, or incorrect.

7. Intellectual Property

All website content, including logos, images, product designs, text, graphics, and other materials, is the exclusive property of Zarisha Jewellery and may not be copied, reproduced, or used without prior written permission.

8. Privacy

Your personal information is collected and used only for order processing, customer support, and improving your shopping experience. Please refer to our Privacy Policy for complete details.

9. Limitation of Liability

Zarisha Jewellery shall not be liable for delays or losses caused by courier services, natural disasters, technical issues, or circumstances beyond our reasonable control. Our liability is limited to the value of the purchased product.

10. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon publication on this page.